At Ayce Gelato, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when interacting with our website and services.
1. Information We Collect
We collect various types of personal information, including but not limited to:
1.1 Personal Data:
- Name, email address, phone number, and shipping/billing address when you place an order or sign up for our services.
1.2 Payment Information:
- Payment details, such as credit card numbers or other payment methods, are processed securely by third-party payment providers. We do not store any payment information.
1.3 Automatically Collected Information:
- IP address, browser type, operating system, and other device-specific information when you visit our website.
- Cookies and similar tracking technologies to enhance your experience and gather data on how you interact with our site.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 Order Processing:
- To fulfill and deliver your orders, provide customer service, and communicate with you regarding your purchases.
2.2 Improving Our Services:
- To understand your preferences, improve our website and offerings, and provide a better user experience.
2.3 Marketing and Promotions:
- With your consent, we may send you promotional emails or offers regarding new products, special discounts, and other updates.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
3.1 Service Providers:
- We may share your information with third-party vendors who help us operate our website, process payments, or deliver products. Confidentiality agreements bind these parties and are only allowed to use your information for the specified services.
3.2 Legal Compliance:
- We may disclose your personal information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies to:
4.1 Enhance Your Experience:
- Cookies allow us to remember your preferences and deliver personalized content.
4.2 Analytics and Performance: - We may use cookies to analyze traffic and improve the website’s functionality.
You can adjust your browser settings to refuse cookies, but this may limit certain features of the website.
5. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights concerning your personal data:
6.1 Access and Correction:
- You can request access to or correction of the personal information we hold about you.
6.2 Deletion:
- You can request that we delete your personal information, subject to legal or contractual obligations.
6.3 Opt-Out:
- You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any information.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent version. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]